1111 VN Privacy Policy — Our Commitment to Protecting Your Information

When you create an account and use our services at 1111 vn, we collect certain personal information. Without this information, we cannot provide a safe and effective service. We never request unnecessary or excessive data.

Directly Collected Information

Information you provide directly to us when registering or using our services:

• Full name, date of birth, and gender
• Email address & mobile number
• Residential address & country
• National ID or passport details (for KYC verification)
• Payment method details (Mobile Pay, Nagad, Rocket, etc.)
• Bank account details (where applicable)

Automatically Collected Information

Some information is collected automatically while you use our platform:

1111 vn uses the information we collect only for specific, legitimate purposes. The core principle of our privacy policy is simple — your data will only ever be used for the purpose for which you provided it.

We use your information for the following purposes:

• Account Management: To secure registration, login, and account access.
• Identity Verification (KYC): For mandatory verification to prevent fraud and money laundering.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions.
• Customer Support: To resolve your questions and complaints promptly.
• Promotions & Bonuses: To send you offers relevant to your eligibility (with your consent).
• Platform Improvement: To analyze usage patterns and improve your overall experience.
• Legal Obligations: To comply with regulatory authority guidelines.
• Responsible Gaming: To identify unusual betting patterns and provide assistance to members.

The 1111 vn website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on our site.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and core platform functionality. These cannot be disabled.
• Functional Cookies: Used to remember your language preference, theme settings, and similar choices.
• Analytics cookies: Helps us understand which pages receive the most visits and where issues may be occurring.
• Security cookies: Used to detect fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain parts of the platform to not function properly.

1111 vn never sells your personal information. However, we may share limited data with trusted third parties where necessary to deliver our services. In such cases, every partner is contractually required to uphold our privacy standards.

When we share your information:

• Payment Processors: Necessary information is shared with Mobile Pay, Nagad, and similar services to process deposits and withdrawals.
• KYC Verification Services: With authorized agencies for identity verification.
• Legal authorities: Upon a valid order from a court or regulatory authority.
• Company Restructuring: In the event of a merger or acquisition, the incoming owner will be bound by the same privacy policy.

1111 vn does not retain your information longer than necessary. Our data retention policy is as follows:

Once the designated retention period ends, data is securely deleted or anonymized so that you can no longer be identified.

1111 vn believes every member should have full control over their own data. You have the following rights:

To exercise these rights support@1111vn.biz-to send us an email. We will respond to your request within 30 days. In certain cases, legal obligations may prevent us from fulfilling all requests — we will explain the reason if so.

1111 vn is strictly an adults-only platform. We do not knowingly collect information from anyone under the age of 18. Age is verified at registration, and any account found to belong to a minor is closed immediately.

If you are aware that a minor has registered on our platform, please support@1111vn.biz. We will immediately delete that account and all associated information.

1111 vn uses industry-leading technology and practices to protect your information. Our security operates across multiple layers, so even if one layer is compromised, your data remains safe.

• SSL/TLS encryption: All communications across the website and app are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security can be enabled when logging into your account.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls and intrusion prevention systems.
• Intrusion Detection: An automated system is in place to detect unusual activity in real time.
• Staff Training: All members of our team are trained to comply with data protection regulations.
• Regular Backups: Critical data is regularly backed up and stored separately in a secure location.
• Penetration Testing: Our systems undergo security audits by external experts at least twice a year.

1111 vn is an international platform and our servers may be located in various countries. Your information may be processed outside your home country. In such cases, we ensure that:

• Data transfers occur only where necessary for service delivery.
• The destination country has adequate data protection laws or contractual safeguards in place.
• The same level of encryption and protection is maintained for all international transfers.
• Data processing agreements with third-party processors remain in effect.

Contact us if you'd like more details about international data transfers.

1111 vn reserves the right to update this Privacy Policy as needed. When significant changes are made, we will:

• We will send a notification to your registered email address.
• A clear notification will be displayed when you log in to the platform.
• We will update the "Last Updated" date at the top of this page.
• We will provide at least 14 days' notice before any major changes take effect.

Continued use of the platform after notification will be considered your acceptance of the updated Privacy Policy. We recommend checking this page regularly.

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated privacy team:

• Email: support@1111vn.biz
• Subject Line: "Privacy Request — [Your Username]"
• Live chat: Available on the platform 24/7
• Response time: Typically within 24–48 hours; up to 30 days for complex requests